Massage & Spa
Turn relaxed clients into glowing reviews.
A great treatment earns a great review — if you ask at the right moment. Collect reviews after each visit and turn trust into repeat bookings.
Built for spas & massage studios everywhere · Every review, one dashboard
Why it matters
Trust is everything in wellness.
New clients choose a spa they can trust with their time and their body. Recent, genuine reviews are your strongest reassurance.
✕
The challenge
- Without recent reviews, new clients hesitate to book.
- The post-treatment glow is the perfect — and easily missed — time to ask.
- A small complaint unanswered can cost a loyal client.
✓
With ReviewsGauge
- Send a one-tap review request the moment a treatment ends, while the glow lasts.
- Reply to every review with care and speed — turning a concern into a returning client.
- Keep a steady stream of recent reviews so new clients book with confidence.
88% would use a business that replies to all of its reviews.Source: BrightLocal, 2024
After every treatment
Ask while they’re glowing.
Send a gentle review request — or a quick QR scan at reception — right after a treatment, when satisfaction is highest.
- QR at reception
- Post-treatment requests
- No app for clients
Care shows
Protect your reputation.
Catch any concern early with instant alerts and reply with care — small teams can keep every client feeling heard.
- Instant negative alerts
- Calm, professional replies
- Reply with care, fast
What you get
More trust, more repeat visits.
More reviews
Steady proof from happy clients.
Protected reputation
Respond before issues grow.
More rebookings
Trust turns first visits into regulars.
Features you’ll use most
Built around your workflow.
FAQ
Massage & Spa, answered.
When's the best time to ask a client for a review?
Right after the treatment, while the glow lasts — a one-tap request by SMS or QR at reception gets the most responses.
A client left an unfair review — what can I do?
Reply publicly with a calm, professional response (we draft it), and report it if it breaks the platform's rules. It matters: 94% of people have avoided a business after reading a negative review (BrightLocal, 2024), so a good reply protects future bookings. We never hide or gate reviews.
Which review sites matter for a spa?
Google first, then Facebook and any booking platforms you use — 98% of consumers read reviews for local businesses (BrightLocal, 2024) — and ReviewsGauge brings them all into one inbox.
Will asking feel pushy to regulars?
No — you control the timing and wording, and each client is asked once, gently.
Is there a free plan, and what does it cost?
Yes — a free-forever plan lets you collect Google reviews for one business, with no card required. Paid plans add more review sources, AI replies and locations, each with a 14-day free trial.
How long does it take to set up?
Minutes — connect your Google profile in a few clicks and send your first review request the same day.