See what customers love, complain about, and expect next.
ReviewsGauge reads your feedback and groups it into clear themes — so you know what’s working and what to fix, without reading every review by hand.
Free forever for Google · No card required · Built for service businesses everywhere
Hundreds of reviews, no time to read them all.
The patterns that matter — slow service, great staff, value concerns — are buried in the text. You need the signal, not every word.
Too much to read
Reviews pile up faster than anyone can read and summarise them.
Hidden patterns
The recurring complaint is in there — you just can’t see it across dozens of reviews.
Gut-feel decisions
Without themes, you’re guessing at what to fix first.
From raw reviews to clear themes.
Reviews come in
Every review flows into ReviewsGauge automatically.
AI reads the sentiment
Each review is scored positive, neutral or negative and tagged by theme.
You see the picture
Themes and trends surface so you know exactly what to act on.
Know what customers actually feel.
Track positive, neutral and negative sentiment over time and watch the effect of changes you make.
- Sentiment scored automatically
- Trends over time
- Compare across locations
Fix the right things first.
Surface the themes behind your ratings — what guests praise and what frustrates them — and prioritise the changes that move your score.
- Themes ranked by impact
- Spot issues before they spread
- Turn feedback into action
Understand your customers at a glance.
Theme detection
Group feedback into what matters.
Sentiment trends
See the direction of travel over time.
Location compare
Spot which site needs attention.
